Privacy Policy

Max Rollitt is committed to ensuring that your privacy is protected. We consider the privacy and protection of our clients’ data, both corporate and personal, to be of the utmost importance. This privacy policy explains how we use the information that we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

THE INFORMATION THAT WE COLLECT
When you become a Max Rollitt client, whether as a design client, or as a showroom or bespoke customer, we need to know your name, postal address, e-mail address and telephone number. We may also collect further details, for example your delivery address, where required. We will only collect and use your information where we have lawful grounds and legitimate business reasons for doing so. We will not ask for more information than we need.

HOW WE GATHER THIS INFORMATION
We may gather this information in person, over the telephone, by email or through our website (see information on cookies below).

HOW WE USE THIS INFORMATION
We will be transparent in our dealings with you and will tell you how we use your information. We gather this information for the purposes of communicating with you, for carrying out our obligations to you and for invoicing. The relevant information is then used by us to provide you with statements of your account and to communicate with you about this and any other matter relating to you. We train our staff so that they are aware of their privacy obligations.

We may also wish to provide you with information about new products, changes to our products and services, as well as events and other services and products which may be of interest to you. If you would rather not receive this information, please email info@maxrollitt.com.

We will not voluntarily disclose your personal data with anyone outside our company. However, we may disclose such information if required to do so by a valid Court Order or if requested to do so by regulatory authorities and appropriate agencies to conduct anti-money laundering activity and to assist with fraud protection.

OUR WEBSITE AND COOKIES
We use cookies on this website to give you the best possible experience, allowing us to improve our site for our users.
There is no reason to be concerned about the privacy implications of the cookies we use. Any information gathered is completely anonymous and no private details are stored. However, we do recognise the importance of making you aware of them.

WHAT IS A COOKIE?
A cookie is a small text file, which asks permission to be placed on your browser or hard drive. The file is used to collate web traffic data, and in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

HOW CAN I MANAGE THE USE OF COOKIES?
You can choose to accept or decline cookies at any time, however most browsers are set up to typically accept cookies automatically.

If you continue without changing your settings, we'll assume that you are happy to receive all cookies on the www.maxrollitt.com website. However, if you would like to, you can block our cookies at any time. This can be done by activating the 'block cookies' setting on your browser, allowing you to refuse the placing of cookies.
However, please note that if you do use your browser settings to block all cookies, you may not be able to access all or parts of our site. The functionality and viewing experience may also be impaired.

HOW WE PROTECT YOUR INFORMATION
The internet is not a secure medium. However, we have put in place various security procedures as set out in this policy.
• Access to customer account information is limited to those who need access for the performance of their job.
• We use full log in and password controls on our system.
• All employees sign a confidentiality clause as part of their contract.

UPDATING YOUR DETAILS
If any of the information that you have provided to Max Rollitt changes, for example if you change address, please let us know the correct details in an email to info@maxrollitt.com.

YOUR CONSENT
By submitting your information, you consent to the use of that information as set out in this policy. If we change our policy, we will post the changes on this page and place notification on the website, so that you can be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.

CONTACTING MAX ROLLITT
We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to info@maxrollitt.com